4 lessons in communication: Rep. Alexandria Ocasio-Cortez’s response to Rep. Yoho’s remarks

A few days ago, a Facebook video about Congresswoman Alexandria Ocasio-Cortez (AOC) – the U.S. Representative for New York’s 14th congressional district – caught my attention. For the next 10 minutes or so, I found myself riveted by her speech narrating what happened to her on the steps of United States Capitol building, and the implications of both Congressman Ted Yoho’s actions on that day and his subsequent non-apology. Here are four major lessons in effective communication that I took away: Representative Yoho put his finger in my face, he called me disgusting, he called me crazy, he called me out of my mind The first thing AOC does is that she sets the context for her audience by painting a picture with her words. In her description of the confrontation, she uses phrases like “I … Continue reading 4 lessons in communication: Rep. Alexandria Ocasio-Cortez’s response to Rep. Yoho’s remarks